TERMS OF SALE ORDERS SHIPPED OUTSIDE THE UNITED STATES
General Sales PolicyOnline
sales are restricted to business-to business transactions only.
Acceptance of all orders is subject to credit approval by Dynacon. No
order shall be deemed accepted until it is verified by Dynacon and an
order acknowledgement has been returned to the Purchaser. Minimum
billing per order is $25.00 plus freight charges.
Payment TermsOrder acceptance is based on payment in U.S. funds prior to shipment by Visa, MasterCard, or Discover.
General Pricing PolicyPrices
are based on quantity-per-order of each part number purchased for
shipment at one time. Different part numbers cannot be combined for
quantity pricing. Quotations on larger quantities of any product are
available upon request. At its discretion, Dynacon may offer special
prices for products purchased online which are different than prices
published in its current hard copy price list. Freight and handling fees
will be added to each shipment. Prices are subject to change without
notice. In the event of a price change, the unshipped portion of any
order may be billed at the new price.
All Shipments are F.O.B. Point of OriginUPS
Worldwide or UPS International freight charges plus a $2.00 handling
fee will be automatically calculated and displayed in the Shopping Cart.
Purchaser is responsible for obtaining insurance. Title and risk of
loss or damage pass to the Purchaser upon delivery to the common carrier
in the United States. Claims for loss or damage in transit must be
filed with the freight carrier, vessel and/or insurance company by the
Purchaser. Unless otherwise instructed, partial shipments will be deemed
to be acceptable.
Shipping OptionsThe Purchaser can use the online shipping options
to select shipment via UPS Worldwide Express, Worldwide Expedited, or
International Standard where available. Upon request, other options
include Federal Express International or freight forwarders as chosen by
the Purchaser. For freight collect shipments, use the "Special
Instructions" block on the Shopping Cart to provide the name and address
of the freight forwarder and the consignee's account number. When
freight collect shipments are invoiced, the freight charges shown in the
Shopping Cart will be deducted. Large actuators and valves which exceed
UPS weight limits, or are crated for shipment, must be shipped freight
collect.
Export & Import Documentation, Duties, Taxes, and FeesPurchaser
is responsible for obtaining and paying for any permits, licenses, or
other government authorizations necessary for the exportation or the
importation of the products into the country of importation. All duties
and taxes are the responsibility of the consignee. Purchaser shall
select and pay the freight forwarder who shall be solely the Purchaser's
agent.
LeadtimesMost
parts are shipped from inventory in two working days or less from
receipt of order. Products dropshipping directly from manufacturers or
out of stock may require two to four weeks to ship. The availability of
any part can be determined by utilizing the online contact us feature.
Sales TaxDynacon
does not collect sales taxes on material purchased outside the State of
Virginia. When applicable for other locations, it is the Purchaser's
responsibility to maintain tax exemption records and report and pay
sales taxes as required.
Credit BalancesPurchaser
agrees that any credit balance issued will be applied within one year
of its issuance. If not applied or requested within one year, any
remaining balance will be subject to cancellation, and Dynacon shall
have no further obligation.
Warranty Policy & DisclaimersSpecifications
provided by the product manufacturers are deemed to be correct, but
Dynacon does not guarantee their accuracy or completeness. All product
dimensions are nominal, and Dynacon should be contacted if more precise
dimensions are required. Product cross reference information is based on
functional equivalency and does not imply that performance and other
characteristics are perfectly comparable. Dynacon functions solely as a
distributor of products manufactured by other companies, and Dynacon's
liabilities are expressly limited to those warranties and guarantees
that are extended by the product manufacturers. Dynacon makes no other
warranty claims, and there are no implied warranties of merchantability or fitness.
In no event is Dynacon responsible for consequential damages. The
Purchaser is responsible for installation and use of the products in
accordance with the manufacturer's instructions.
Returned Material PolicyPrior
authorization from Dynacon must be obtained for material being returned
for any reason. The Return Authorization Form supplied by Dynacon must
be completed and packaged with the return. Returns are to be shipped
freight prepaid to the address designated by Dynacon. If the product is
defective and in warranty, Dynacon will prepay normal UPS charges for
replacement. Orders for advance replacement parts will be invoiced at
prevailing product and freight costs. If the returned parts are found to
be defective and in warranty, an offsetting credit in the amount of the
product costs and least expensive freight charges will be issued by
Dynacon. Non-defective material returned for credit must be received
freight prepaid in new and resalable condition. Upon satisfactory
inspection, Dynacon will issue a credit less a 15% restocking charge for
the material only (a 25% restocking applies for 2" and larger valves
built to order). All returned material that does not have a properly
assigned Return Authorization Number or does not comply with this policy
will be returned to the sender.
Right of SubstitutionDynacon
reserves the right to substitute products of equivalent specifications
provided the product's operational characteristics are not effected.